• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to providing a fast and appropriate solution to every trouble ticket submitted by a user. Our capable client service staff members will review your question and will think of the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average client support ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A Premium Customer Service

  • Each member of our help desk staff has several years of experience in the shared hosting niche and the vast majority of them have been with us for at least 5 years. They all are eager to respond to all your inquiries in the most efficient manner possible.

  • Intuitive help center
  • A User–Friendly Help Section

  • Built into the Web Control Panel is an easy–to–browse Help section, which includes different sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and site management articles, check out the step–by–step video tutorials or check our F.A.Q. database.