Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service staff is qualified to speedily take care of all of our shared hosting users’ inquiries and advise demands. Via our ticketing system, it will be possible to share your inquiry and a support team fellow member is going to return to you within max sixty minutes. In fact, practice has revealed that the average solution time is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a team of professional experts who’re prepared to reply to your inquiry as soon as possible. You’ll be able to communicate with the tech support staff by starting a tech support ticket from your Web Control Panel or by posting us an e–mail. On working days, you may as well contact us on the phone or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish help while working within the Control Panel, you are able to always click the Help button and pick your problem in the list of posts that will appear. We have also turned a lot of the articles and reviews into educational videos. The collection of videos will come up if you pick the Videos option present in the top right angle.