Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center incorporated into our Web Control Panel. It features a vast knowledge base with frequently asked questions and detailed instructional articles compiled by our proficient technical support staff.

  • Top quality support service
  • Instructional Video Clips

  • If you want to see how an action is completed or how an issue is fixed, rather than just reading about it, examine our collection of step–by–step video tutorials. They address plenty of different topics and will help you quickly find your way around our Web Control Panel.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 tech support service and include a 1–hour support ticket response guarantee. Our professional technicians will be available 7 days a week and will settle any problem that you could possibly encounter within less than sixty minutes after the client support ticket submission. In the majority of cases, a response will be provided to you within 20 minutes.