A Control Panel is a software tool used to control the content of a website hosting account. Including, but is not limited to, files, e-mail messages, databases, statistics and various operations performed with them. The CP offers a web-based interface to manage all of these things and anything else associated with the website hosting service via different sections in which you can access features through menus and/or buttons. The less difficult to use a CP is, the easier it'll be for you to control your online presence as a whole. In the general case, the CP is the web hosting account’s back office, while a separate billing account is employed to handle payments and domain registrations - if the company offers that particular service. Trouble tickets could be dealt with from the billing account or by using a separate system.