In spite of the fact that the hosting service offered by the different companies is virtually the same, every provider has got a personalized platform with its own tweaks and different ways to perform specific tasks. In such a situation, a big knowledge base will be extremely helpful both for people with little to no practical experience and for technically savvy individuals who will sooner or later discover how particular operations are carried out, but will lose valuable time in the process. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users both time and effort. The end result is more satisfied clients, as they can easily find the info they’re searching for, and substantially less work for the technical support staff representatives, because typically the majority of the queries and difficulties that customers have are already outlined in the knowledge base. Given that the articles are adequately written and cover more topics, you will be able to get to know more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Hosting
All shared hosting that we are offering feature an exhaustive knowledge base where you can find all you should know about your hosting account. Whether you’re aiming to set up a brand-new database, to forward a domain by means of an .htaccess config file or to create an email address on your desktop computer or smart phone, you can simply check our help articles and all the information that you need will be there. When you go to a certain section of your Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. If you want to check the whole article list and get familiar with all the functions that Hepsia is offering, or only to read general info about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to cover any difficulty that you might possibly face, but if you do not find what you desire, you can always get in touch with us, as our techs are at your disposal 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers offer an elaborate online article archive where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it based on the feedback that we’ve gathered from our customers over the years and, as a result, our articles deal with specific problems that you might chance upon and propose the easiest means of rectifying them, for instance receiving an HTTP 500 error message or not being able to send emails from your desktop computer although you have the right SMTP settings. The articles are available in every Control Panel section and you can browse them at any given moment. They can help you enhance your knowledge not only about our platform, but also about the hosting service in general, as they feature exhaustive guidelines and general information such as what file access permissions or cron jobs are.